Privacy Policy

This Privacy Policy explains how Thrivezybones ("we", "us", "our") processes personal data when you use thrivezybones.world and related services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Thrivezybones
36 Little St James's St, London SW1A 1NS, United Kingdom
Email: question@thrivezybones.world
Phone: +44 20 7491 4840

2. Categories of Data We Collect

Depending on how you interact with our platform, we may process:

• Identity and contact data: name, email address, telephone number when you submit enquiries.
• Technical data: IP address, browser type, device information, and pages visited.
• Communication data: messages you send through our contact form.
• Cookie and preference data: choices stored in your browser regarding analytics and marketing cookies.

3. Purposes and Legal Bases

We process personal data only where a lawful basis under Article 6 UK GDPR applies:

• Contract: processing necessary to provide studio services you have booked.
• Legitimate interests: operating and securing the website, responding to enquiries, and preventing fraud — balanced against your rights.
• Consent: non-essential cookies, marketing emails, and optional analytics. You may withdraw consent at any time.
• Legal obligation: retaining records where required by UK tax or consumer law.

4. Cookies and Similar Technologies

Our use of cookies is governed by the Privacy and Electronic Communications Regulations (PECR) 2003. Details are in our Cookies Policy. Non-essential cookies are placed only with your consent.

5. Data Retention

Contact form submissions are retained for up to twenty-four months unless a longer period is required for legal or regulatory purposes. Technical logs are kept for up to twelve months. Cookie preferences remain in localStorage until you clear them or change your settings.

6. Data Sharing

We do not sell personal data. We may share information with service providers who assist with hosting, analytics, or email delivery, subject to data processing agreements. Data may be disclosed where required by law or to protect our legal rights.

7. International Transfers

Where data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised under UK law.

8. Security Measures

We implement technical and organisational measures including encrypted connections (HTTPS), access controls, regular security reviews, and staff training on data protection practices.

9. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

10. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure in certain circumstances.
• Restrict or object to processing where applicable.
• Data portability for data processed by automated means with consent.
• Withdraw consent at any time without affecting prior lawful processing.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise your rights, contact us at question@thrivezybones.world. We will respond within one calendar month. You may also complain to the Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, or via ico.org.uk.

11. Children's Data

Our services are not directed at individuals under sixteen. We do not knowingly collect data from children. If you believe we have received such data, please contact us for prompt deletion.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The revised version will be posted on this page with an updated date.